Need Help?
If you have an issue or question that requires immediate assistance, you can check our FAQs.
Also, You can contact us through our Social Media handles or by sending us an email at: ecom@nutshellcare.com
Common Questions:
Are your products suitable for all skin types?
Yes. Our formulas are designed to be gentle and hydrating, making them suitable for most skin types, including dry and sensitive skin. If you have specific concerns, we recommend patch testing first.
What are body gel oils and how do I use them?
Body gel oils are lightweight, fast-absorbing oils that hydrate without feeling greasy. Apply them on damp skin after showering to lock in moisture and leave your skin glowing.
Are Nutshell products suitable for pregnant women?
Our formulas are made with naturally derived ingredients and are designed to be gentle on the skin. However, during pregnancy, skin can be more sensitive and reactive to certain ingredients or fragrances.
We recommend:
-Checking the ingredient list of each product
-Doing a patch test before full use
-Consulting your doctor if you have any concerns
If you prefer, you can opt for lighter, more neutral scents during pregnancy.
How do I return an item?
You can request a return by contacting us at [ecom@nutshellcare.com] or through our social media handles. For full details and step-by-step instructions, please refer to our Return Policy.
What ingredients are used in your products?
At Nutshell, care starts with what goes in. We use nourishing, naturally derived ingredients—like rich nut oils and butters—to hydrate, soften, and indulge your skin. Every formula is thoughtfully created to feel as good as it performs. For a full list of ingredients, please visit each product’s page.
My order is delayed—what should I do?
Delays can occasionally happen due to high demand or courier issues. We recommend checking your tracking link for the latest updates. If your order hasn’t moved for a few days or is past the estimated delivery time, please contact us and we’ll be happy to assist you.
Can I change the shipping address after placing an order?
Unfortunately once an order is placed and processed, we are unable to change the shipping address. Please double-check your details before confirming your order.
